Training Customer Focus Selling Skills

Deskripsi…..

Pelatihan teknik menjual ini difokuskan kepada bagaimana memenuhi kebutuhan pelanggan sehingga sangat cocok untuk staf penjualan yang bergerak dalam bidang penjualan jasa, barang yang sulit dan kompleks, kontrak tender, ataupun barang/jasa yang bernilai tinggi. Pelatihan ini dimaksudkan agar peserta mempunyai pemahaman dan ketrampilan mengenai Professional Selling Skills; memahami langkah-langkah teknis, konsep, sikap, dan perilaku yang dituntut dalam bidang penjualan; memperluas pengetahuan mengenai lingkungan penjualan dan pemasaran; dan dilengkapi dengan teknik membimbing dan menjadi mentor untuk sales persons junior ataupun yang baru.

Outline Materi

  1. Roles Of Salespersons
  • Market Conditions and Challenges
  • Building Competitiveness Factors
  • The Selling Challenges
  • The Role of Salesperson
  • The Persuasive  Selling Process
  1. Prospecting And Contacting
  • The Prospecting Funnel
  • The Power of Referrals
  • Qualification and Sales Strategy
  • Initial Contact; Introduction Letter
  • Initial Contact: Phone Call
  • Cold Calling
  • Choosing Methods of Contact
  • Tips for Telephone Appointment
  1. Planning The Sales
  • Planning the Sales
  • Anticipating the Customer’s Needs
  • Qualifying the Sales
  • Developing Relationship with prospect
  • Gathering Information
  • The Information Gathering “Funnel”
  • Each participant  will be asked to presents the benefits of each products using OHP and or LCD presentation tools. Instructor and the participants will give their opinion and feedbacks
  1. Presenting Solution And Closing The Sales
  • Presenting Solution
  • Deciding on the Value-added Solution
  • Checking for Viable Solution
  • Developing the Presentation Strategy
  • Written Proposals
  • Gaining Customer’s Commitment (Closing the Sales)
  • Buying Signals
  • Action – Keeping the Commitments
  1. Working With Obstacles And Handling Complaints
  • Working with Obstacles
  • Customer Obstacles
  • Types of Obstacles
  • Dealing with Obstacles
  • Tips in Handling Complaints
  1. Coaching And Mentoring
  • Introduction to coaching
  • What is coaching, counseling, and mentoring
  • How to determine if coaching is needed
  • Coaching model
  • Feedback exercise; performance feedback tips
  • Steps for conducting formal observation
  • Coaching response exercise
  • Review of handling difficult employees
  • Effective mentoring techniques

Training Time

  • 10 – 11 Januari 2019
  • 12 – 13 Februari 2019
  • 14 – 15 Maret 2019
  • 9 – 10 April 2019
  • 9 – 10 Mei 2019
  • 18 – 19 Juni 2019
  • 9 – 10 Juli 2019
  • 8 – 9 Agustus 2019
  • 10 – 11 September 2019
  • 8 – 9 Oktober 2019
  • 12 – 13 November 2019
  • 10 – 11 Desember 2019

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Venue (Bandung)
Aston Braga, Savoy Homann, Aston Tropicana, Golden Flower Hotel, Gino Ferucci, Hotel Serela, Grand Tjokro, Grand Preanger, Banana Inn, Verona Palace, Noor Hotel, Hotel Tebu

Venue (Jakarta)
Dreamtel Hotel International – Menteng, Puri Denpasar Hotel – Kuningan, Harris Hotel – Tebet, Hotel Menara Peninsula – Slipi, Ibis Arcadia Hotel – Thamrin, Amaris Tendean, Fave Hotel Gatot Subroto

Catatan
Venue atau Tempat pelaksanaan training akan disertakan pada saat pengiriman Proposal / Undangan Training.

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Investasi Public Training

  • Investasi : Rp. 3.500.000,- nett / orang (tanpa penginapan / kamar hotel)
  • Investasi : Rp. 4.000.000,- nett / orang (penginapan / kamar hotel, 1 malam)
  • Training 2 hari, 4 sesi @ 3 jam, Jam 09.00 s/d 16.00 Wib
  • Fasilitas : Modul, Sertifikat, Tas Training, Coffee Break, Lunch, Flash Disk
  • Paket Metting (Banquet & Restoran) Hotel Bintang 4 : Fullday Metting
  • Tempat 1 : Hotel Golden Flower, Jl. Asia Afrika No. 15-17 Bandung
  • Tempat 2 : Hotel Gino Feruci, Jl. Braga No. 67 Bandung

Informasi & Pendaftaran

PT. Prakarsa Media Utama
Komplek Griya Bandung Indah (GBI)
Jl. Permata Alam VIII Blok E-I No. 17-18 Bandung 40287
Telp : (022) 7537897 Fax : (022) 7532876

Website : www.prakarsamedia.com
E-mail 1 : info@prakarsamedia.com
E-mail 2 : zulhijriharun@gmail.com

Direktur
Zulhijri Harun

Hp : 0812-219-5135
WA : 0878-219-66661

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